Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 30 of 100 / 1985 total comments, testimonial and growing!

Mohd Noor Izzat Sylvester

Still haven\'t received my item yet. I asked pos laju for a resend. Hopefully I\'m gonna get it soon.


Commented : 8 years ago ago, amount purchased: < RM50.00

Responsed 8 years ago
Dear Mohd Noor Izzat Sylvester,

we are so sorry for the inconvenient caused, hopefully items is otw to you already as we checked the status today is at KLIA Hub, had email follow up to them and CC you.


Mohd Noor Izzat Sylvesterwrote:

Still haven\'t received my item yet. I asked pos laju for a resend. Hopefully I\'m gonna get it soon.
Responsed 8 years ago
Dear Mohd Noor Izzat Sylvester,





Mohd Noor Izzat Sylvesterwrote:

Still haven\'t received my item yet. I asked pos laju for a resend. Hopefully I\'m gonna get it soon.

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NgJinXiang

Havee very good online support which reply my question carefully, just need one day to get parcel at PPinang with poslaju, parcel also wrap with bubble wrap,highly recomment for other gunpla fan.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Jefri Yusof

1. tamiya paint not included. already whatsapp but no reply yet 2. i might misunderstand on the metal parts 1.6mm,which only have 15 pcs.


Commented : 8 years ago ago, amount purchased: < RM50.00

Responsed 8 years ago
Dear Jefri Yusof,

had replied on whatsapp. btw, normally whatsapp will only be replied during working hours, sometimes accidentally seen the msg so we didnt get to reply you the next day, sorry for that.



Jefri Yusofwrote:

1. tamiya paint not included. already whatsapp but no reply yet 2. i might misunderstand on the metal parts 1.6mm,which only have 15 pcs.
Responsed 8 years ago
Dear Jefri Yusof,





Jefri Yusofwrote:

1. tamiya paint not included. already whatsapp but no reply yet 2. i might misunderstand on the metal parts 1.6mm,which only have 15 pcs.

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Muhammad Haziq Hafizan

So fast delivery.... My RGM-79 GM arrived on next day. I will buy more from www.GUNDAM.my in the future.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Tommy

got my order safe, reliable customer service!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Matthew Chong

Parcel arrived safely. Thank you very much.


Commented : 8 years ago ago, amount purchased: < RM50.00

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hairil

very fast delivery!!!!!shipped to sabah only take 1 day


Commented : 8 years ago ago, amount purchased: < RM50.00

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Wilson M

Safely arrived!! Delivery time seriously fast to sarawak and overall 5star!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Ajmal

Good services and receive item in good condition.


Commented : 8 years ago ago, amount purchased:

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Aavin

Fast delivery GOOD QUALITY Good service good price FOR GUNPLA!!!


Commented : 8 years ago ago, amount purchased:

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Allen cheah

Item arrived fast and in great condition!! thanks!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Muhammad \'Adlul Hakim

Thank you so much for finding me the sand stick even out of stock... And using ABX is the best choice, just posted yesterday, and already arrived today Keep up your nice service gundam.my 😁😁😁


Commented : 8 years ago ago, amount purchased: < RM50.00

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Mohd Syahrul Razy

Servis terbaik! Cuma perlu tunggu lebih lama berikutan barang pra order. Saya akan terus membeli daripada Gundam.my


Commented : 8 years ago ago, amount purchased: < RM50.00

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Ken Lau Weng Leong

Fast respond & good service!


Commented : 8 years ago ago, amount purchased: < RM50.00

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R.Hanan

Item arrived fast and in great condition!! thanks!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Arif Imran Md Said

Quick Delivery after restocking, item came in good condition.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Muhammad Ridhwan Abdullah

Order received safely and super fast!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Mohd Aizuddin

Item received in good condition. Superb customer services. Keep up the good work.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Ken Yean Sheng

Good! Reply me quick when I have Problems. Item received in good condition. Fast delivery too. Thank You :D Will be back again!!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Naresh Sabapathy

The tools I ordered arrived on time. Shipping took slightly longer than expected but still in great condition. Customer service is great! The only nitpick I could say is that stock arrives almost a month after it releases in Japan but it is understandable.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Page 30 of 100 / 1985 total comments, testimonial