Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 32 of 100 / 1985 total comments, testimonial and growing!

Abdul Hapes Mohammed

Gundam.my never disappointed me until today. The process of purchasing help me to get my required item fast. Very quick respond from staff especially in chat. My package delivered on the same day after I\'ve made my payment and received it the next day. Feels like shopping next door lol. keep it up guys (y)


Commented : 8 years ago ago, amount purchased: < RM50.00

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Mohd Syahadi Mohd Saubae

received order today. but it is heart breaking to see the box dent :( and since it is pbandai kit, i expected a good condition of the box. btw, good service!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Shahir Amirul

Nice and fast delivery. I love it !


Commented : 8 years ago ago, amount purchased:

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Yoong Ong

Surprise with the fast delivery time and details update after the payment made. Very satisfied for the first time deal with you guys.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Jefy

Very fast delivery and great product condition, will purchase more kits in the near future


Commented : 8 years ago ago, amount purchased: < RM50.00

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Kinghensem

Hensem hobbystore,hensem delivery,hensem packaging!! Please continue to have new and latest one piece grand ship collection too..is one of my favourite collection set!! Thanks you hensem!!


Commented : 8 years ago ago, amount purchased: < RM50.00

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Izwan Ismail

Packing good,delivery good,item good,you good,me of course lah feeling good everything good lah very very gooooood..tq


Commented : 8 years ago ago, amount purchased: < RM50.00

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Mohd Mafiq Musa

Very fast delivery. Yesterday paid, just recieved the item at the moment. Thank you gundam.my


Commented : 8 years ago ago, amount purchased: < RM50.00

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Ymjay

I\'m really impressed by the service. In fact, delivery was lighting speed. Paid yesterday, got it today. I like the follow up email after order confirmation. Great prices too!! Will definitely deal here again. Thanks.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Gundam.my Suppport Team

Dear Koo Hang Fui,

Good day to you.


Yes, normally customer can leave us a "remark" on the remark field if he intended to use poslaju  / e-parcel so our customer service team will get back to him. 

I will let boss know this feedback and thanks, hope you come again :).

Have a good day ahead.



Koo Hang Fuiwrote:

Overall Gundam.my effort to protect the packaging for the delivery is great and process to deliver out the order is also fast. It would be great if Gundam.my can provide options for customer to choose which type of postage delivery are preferable (Normal pos, poslaju or etc) so that customer (especially customer from East Malaysia which takes longer time to receive the parcel) can get their parcel based on their need. Other than that, I think it will be nice if Gundam.my can provide an option to package the goods in such a way to keep the items inside the package private. Those above are my personal opinion throughout my shopping experience with Gundam.my. Overall I\'m happy that I can shop online in local for Gunpla with hassle free and reasonable price


Commented : 8 years ago ago, amount purchased:

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Alif Hakimi

This is ok


Commented : 8 years ago ago, amount purchased: < RM50.00

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Keith Koo

Overall Gundam.my effort to protect the packaging for the delivery is great and process to deliver out the order is also fast. It would be great if Gundam.my can provide options for customer to choose which type of postage delivery are preferable (Normal pos, poslaju or etc) so that customer (especially customer from East Malaysia which takes longer time to receive the parcel) can get their parcel based on their need. Other than that, I think it will be nice if Gundam.my can provide an option to package the goods in such a way to keep the items inside the package private. Those above are my personal opinion throughout my shopping experience with Gundam.my. Overall I\'m happy that I can shop online in local for Gunpla with hassle free and reasonable price


Commented : 8 years ago ago, amount purchased: < RM50.00

Responsed 8 years ago
Dear Koo Hang Fui,

Good day to you.
Yes, normally customer can leave us a "remark" on the remark field if he intended to use poslaju  / e-parcel so our customer service team will get back to him. 
I will let boss know this feedback and thanks, hope you come again :).
Have a good day ahead.



Koo Hang Fuiwrote:

Overall Gundam.my effort to protect the packaging for the delivery is great and process to deliver out the order is also fast. It would be great if Gundam.my can provide options for customer to choose which type of postage delivery are preferable (Normal pos, poslaju or etc) so that customer (especially customer from East Malaysia which takes longer time to receive the parcel) can get their parcel based on their need. Other than that, I think it will be nice if Gundam.my can provide an option to package the goods in such a way to keep the items inside the package private. Those above are my personal opinion throughout my shopping experience with Gundam.my. Overall I\'m happy that I can shop online in local for Gunpla with hassle free and reasonable price

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Afiq Abu Bakar

Delivery very nice and smooth.. received within 2 days after order..


Commented : 8 years ago ago, amount purchased: < RM50.00

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Cress Lok

hi , i already receive my order~ Thank you so much~


Commented : 8 years ago ago, amount purchased: < RM50.00

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Amal Husaini

good


Commented : 8 years ago ago, amount purchased: < RM50.00

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Samad

This is my 7th purchase from this site. Process of buying is really smooth and hassle-free and always deliver on time. Definitely my go-to site for buying gunpla!


Commented : 8 years ago ago, amount purchased: < RM50.00

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YSW

received my order in good and excellent condition. thanks for the speedy handling and the efficient service. thank you.


Commented : 8 years ago ago, amount purchased:

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Muna

Received my order the very next day. Excellent service, I\'ll be sure to make future purchases with gundam.my ^^


Commented : 8 years ago ago, amount purchased: < RM50.00

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mohd syafiq asraf

thanks for ur fast processing order. my barbatos iron blooded just arrived safely. hehehehe. thanks.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Mohamad Haizat Hazril

Just received my order safely. fast delivery and thanks for the fast response from the support team when I mailed them that I put my address wrong. Will buy from you guys again in the future.


Commented : 8 years ago ago, amount purchased: < RM50.00

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Page 32 of 100 / 1985 total comments, testimonial