At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!
If you would like to add your comments and feedback, please click here
Page 40 of 100 / 1985 total comments, testimonial and growing!
Gundam.my is the best site to purchase gundam kit. I cant deny it because it is my favourite site if i want to buy my kit and collectible. I suggest to the gundam fans to purchase it on this site.
Commented : 8 years ago ago, amount purchased: < RM50.00
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The delivery is fast everything is still intact, overall it\'s great.
Commented : 8 years ago ago, amount purchased:
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nice packed but the box bended inside , i hope you will fixe this problem
Commented : 8 years ago ago, amount purchased: < RM50.00
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I am really satisfied with the Gunpla\'s I\'ve purchased. But the courier service is really slow. ( ABX ) Overall got it in perfect condition and i will purchase some more Gunpla\'s from you guys in the future and also by using a different courier service :)
Commented : 8 years ago ago, amount purchased: < RM50.00
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As usual, awesome and never disappointing with the services and communications. Good response towards any questions or queries needed. But, I hope you guys next time keep stressed parcel delivery service provider especially ABX Express to send them right on time as they somehow repeating the same mistake as they delayed due to unfamiliar address or scanning route regarding my address I given. It\'s a bit disappointment as delayed in 3 days from the day you guys given the tracking number but happy that the parcel are safely handed to me on 31 December 2015. Before that, I actually made remarks on payment update form which I want to used Poslaju instead ABX but stuck with ABX Express in the end. I hope you guys have read the remarks I made it. If not, I apologize if I forgot to write on remarks or not inform to you guys earlier. Thank you.
Commented : 8 years ago ago, amount purchased: < RM50.00
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Excellent service. Very responsive to queries. Attentive. No problem with deliveries. Highly recommended to Gundam fans. Also to those who love Star Wars series, gundam.my has the best pricing around.
Commented : 8 years ago ago, amount purchased: < RM50.00
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This the second time I purchased from gundam.my Really love the products and their customer service is good! Will definitely come back again.
Commented : 8 years ago ago, amount purchased: < RM50.00
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very good
Commented : 8 years ago ago, amount purchased: < RM50.00
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very good
Commented : 8 years ago ago, amount purchased: < RM50.00
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Gundam.my is the best sites for me to order my gunpla kit online. I never dissapointed about the service and the product. It is fast and easy to communicate. But I feel a bit dissapointed when the payment for this item is verified late. Maybe there is a problem in their biling department. So overall I feel satisfied with Gundam.my and it will be my site to buy my gunpla kit...
Commented : 8 years ago ago, amount purchased: < RM50.00
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I would strongly recommend Gundam.my because they never fail to surprise me on every purchases of mine. Good response and prompt follow up service by CS. If Gundam.my can come out with membership for points accumulation then THIS WILL BE AWESOME!
Commented : 8 years ago ago, amount purchased: < RM50.00
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Very simple and easy. Best place to get Gunpla in Malaysia.
Commented : 8 years ago ago, amount purchased: < RM50.00
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took two days to get to me and i was surprised at the level of professionalism with the email updates and everything! I ordered another two units of bandai from them not long after. keep it up
Commented : 8 years ago ago, amount purchased: < RM50.00
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Really satisfied with the service. Great item, fast shipping. You guys must try same day shipping if your location within Klang Valley. I received my item within 2 hours only. That just WOW!! Keep it up!
Commented : 8 years ago ago, amount purchased: < RM50.00
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good
Commented : 8 years ago ago, amount purchased: < RM50.00
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the thing I like the most when shopping at this website or at their store in Lelong is that they will keep you updated with the latest progress of the order. They even text you! But, the packaging is not that good when it comes to SD and HG gundam kits. I know it\'s not that expensive, but at least please protect the box more properly. I want to keep those boxes you know :\'(
Commented : 8 years ago ago, amount purchased: < RM50.00
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Very satisfied with their service, and I bought quite of number of gunpla and accessories from them. Don\'t really have much complain, kleep up the good job.
Commented : 8 years ago ago, amount purchased: < RM50.00
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Quality product and fast delivery. Thanks!
Commented : 8 years ago ago, amount purchased: < RM50.00
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Fast, fast, fast.... shop recommended and trusted.
Commented : 8 years ago ago, amount purchased: < RM50.00
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unexpected delivery at my doorstep today. just two days from date of ordering and here i am happy with my products! keep it up!
Commented : 8 years ago ago, amount purchased: < RM50.00
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Page 40 of 100 / 1985 total comments, testimonial